Support
IN-PERSON SUPPORT
STRIDE PHONE SUPPORT
As you are working with Stride and learning the program, please remember to use the Stride 24/7 phone support.
Parents & Students call: 877-820-5097
LEARNING COACH ORIENTATION
Parents / Guardians of our New Students
Learning Coach Orientation - Spanish
Spanish Parents / Guardians of our New Students
TUTORIALS
First Sign Into Google
Students must sign into their Google account before they can do anything. If they have a Chromebook from school they can skip this step. Otherwise, please sign in by using the ID number they received from their teacher followed by @palmdalesd.org. The student's password is going to be their birthday without any forward slashes. If you need additional help turn to Resources.
![](https://3.files.edl.io/692b/24/01/12/021016-3ce0699e-39d1-4727-9409-e2dcb00975e2.png)
Google AccountHow to use and how to log in. / Cómo usar y cómo iniciar sesión.
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ClasslinkHow to use and how to log in. / Cómo usar y cómo iniciar sesión.
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Expectations for Students / Parents
Students should log in to each of their Google Classrooms and Classlink applications on a daily basis.
Students will need to complete all required assignments and submit these as directed by their teacher.
Students should watch the videos posted each week in their entirety.
Students are to respect our Distance Learning by following the chat room’s norms.
Be a learning Coach!
Parents must take on the role of a learning coach because they are the adult in the home who assists the student with completing their daily tasks. The amount of assistance depends on the student's grade level and the student's ability to complete work independently.
The School Learning Coach will be actively involved with the student spending a couple of hours each day. During a typical week, the Learning Coach will:
Assist with lessons
Monitor comprehension
Communicate with teacher
K12 Stride (6th-8th Grade)How to use and how to log in as a middle school student / Cómo usar y cómo iniciar sesión como estudiante de secundaria
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NewrowHow to use the video conference application / Cómo utilizar la aplicación de videoconferencia
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TECHNICAL SUPPORT PSD
If there is a technical issue that focuses on a specific Palmdale concern, please call PSD's tech team. Both staff and families can call the PSD tech team line. They are open 7 am to 4:30 pm
Phone: 661-789-6549